Case Study: Rockyview Gas improves field service efficiency with KANINI's Fielda solution

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Preview of the Rockyview Gas Case Study

Cloud based Field Service Management solution for Rockyview Gas increases field asset management efficiency

Rockyview Gas, a gas utility provider, faced significant inefficiencies in managing field assets like valves and pipelines due to a heavy reliance on paperwork for inspections and service requests. To address this challenge, they partnered with KANINI to implement a cloud-based Field Service Management solution called Fielda.

KANINI configured the Fielda solution with custom forms and geospatial maps, enabling real-time asset tracking and updates from the field via iPhones and iPads. This solution implemented by KANINI reduced the time taken to handle service requests by more than 60% and improved overall operational efficiency by over 30% by eliminating paperwork and enabling instant communication.


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