Case Study: Minco Gas improves field asset management with KANINI’s cloud-based Field Service Management solution

Cloud based Field Service Management solution for Minco Gas increases field asset management efficiency

Minco Gas, a Canadian gas utility provider, faced significant inefficiencies in managing field assets like valves and pipelines due to a heavy reliance on paperwork. To address this challenge, they partnered with Kanini, which implemented its Field Service Management solution, Fielda, to digitalize and streamline their operations.

Kanini configured the cloud-based Fielda platform with custom forms and geospatial maps, enabling real-time asset tracking and communication between inspectors, supervisors, and field technicians using iPhones and iPads. This solution completely eliminated paperwork and provided real-time updates, which reduced the time taken to handle service requests by more than 50% and improved overall operational efficiency by over 30%.

Minco Gas