Case Study: Indigenous Pact achieves stronger employee engagement and cultural alignment with Kane Communications Group

Indigenous Pact boosts eNPS 57 points with Kane Communications Group

Indigenous Pact, a remote-first company, faced challenges with internal communications and cultural cohesion as it grew. Employees reported a need for more transparent decision-making and stronger connections. Kane Communications Group partnered with the company to address these gaps identified in a 2024 employee pulse survey.

Kane Communications Group implemented a multi-faceted solution including enhanced all-hands meetings, a new peer recognition program, and a visual "Double Helix" framework to explain organizational interdependence. The results were significant, featuring a 57-point increase in employee net promoter score (eNPS) and an 84% rate of employees reporting meaningful recognition. The vendor's work directly contributed to a major boost in employee engagement, belonging, and understanding.

Indigenous Pact