Case Study: Tilting Point streamlines global Mac management with Kandji

A Kandji Case Study

Preview of the Tilting Point Case Study

Games Publisher Upgrades Device Management to Support International Expansion

Tilting Point, an award-winning free-to-play games publisher, needed a better way to onboard and manage a growing number of Mac users across multiple countries while operating with limited IT resources. As the company expanded into Europe and beyond, its lone IT manager faced messy device deployments, language barriers, and time-consuming manual setup processes. Kandji helped Tilting Point simplify Mac management and support its international growth.

Kandji implemented zero-touch deployments and localized onboarding through Liftoff, allowing employees to set up Macs in their own language with a guided experience. The company also gained branded setup flows, stronger security controls, and easy Apple Business Manager integration, which removed hundreds of hours of manual work. The results included 54 automations, support for users in 4 countries, and enough efficiency for the IT team to grow from 1 admin to 3 while Tilting Point continued expanding globally.


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Tilting Point

Dominic Rosario

IT Ops and Technical Support Manager


Kandji

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