Case Study: a licensed home care agency modernizes senior care scheduling with Kanda Software

Licensed Home Care Agency streamlines scheduling with Kanda Software's 11-person team

A licensed home care agency was struggling with a suite of disconnected tools and manual processes that hindered its growth. Their operations were inefficient, lacked a unified view of business performance, and faced challenges maintaining HIPAA compliance. They selected Kanda Software to develop a business-critical custom scheduling software solution to overcome these obstacles.

Kanda Software implemented a cloud-native, microservice-based platform on AWS, utilizing Timefold and Optaplanner for optimized scheduling. The solution provided a fully integrated system that streamlined operations, automated caregiver assignments, and enhanced client engagement. The new platform from Kanda Software optimized scheduling for increased revenue, boosted customer satisfaction and retention KPIs, and laid a foundation for the agency's future growth and expansion.