Case Study: Porta Da Frente | Christie’s generates $100M in sales with Kaltura Agentic Avatars

Porta Da Frente | Christie’s scales 20,000 annual inquiries with Kaltura Agentic Avatars

Porta Da Frente | Christie’s, a Portuguese luxury real-estate brokerage, faced the challenge of managing over 20,000 high-value property inquiries annually without overwhelming its sales team. To scale engagement and efficiently qualify leads, the company turned to Kaltura and implemented its AI-powered Agentic Avatars.

Kaltura's solution involved deploying intelligent avatars to act as the first touchpoint for potential buyers. These avatars automatically qualified leads by asking about preferences, matched buyers to suitable properties from a portfolio of 2,000+ listings, and routed only qualified prospects to human consultants. This approach helped Porta Da Frente generate $100 million in sales, increased team efficiency, and enabled 24/7 engagement with international buyers across different time zones.