Case Study: National University achieves ADA/Section 508-compliant, searchable video accessibility with Kaltura REACH

National University - Customer Case Study

National University faced a large-scale LMS migration — moving 1,600 courses and a vast video library into Blackboard — and needed to ensure a high-quality, cross-browser video experience while meeting strict ADA/Section 508 accessibility rules that require captions at 99% accuracy. Their prior captioning workflow was fragmented and could not scale to meet the volume or consistency demanded by the migration.

They implemented Kaltura REACH (powered by cielo24) integrated with Blackboard to automate caption ordering, provide human-reviewed 99% accurate captions within 48 hours, and embed files automatically into each video with in-player editing. The integrated solution streamlined captioning at scale, improved searchability of video content, supported a richer learning environment for diverse students, and delivered a faster, more efficient workflow for course development.

National University

Colin Marlaire

Associate Vice President