Case Study: Surface Magazine achieves streamlined global freelancer management and faster payments with Kalo

Surface Magazine Produces In Lock-Step With Global Freelancers Using Kalo

Surface Magazine, a prominent American title covering design, architecture, fashion, culture and travel with 400+ freelancers and 90M+ monthly visitors, struggled with manual, disorganized freelancer management that pulled editors, finance staff, and contributors away from content. To address this, Surface turned to Kalo’s freelance management platform in 2017 to centralize contracts, invoices, assignments, and payments.

By moving freelancer operations onto Kalo, Surface created a single hub for documents and workflows, dramatically speeding processes and reducing admin burden: roughly 70% faster onboarding, about 95% quicker payment delivery, and around a 40% reduction in administrative time. Kalo’s user-friendly platform converted messy spreadsheets into interactive freelancer profiles, allowing Surface to focus more resources on production and less on coordination.

Surface Magazine

Lily Wan

Managing Editor