Case Study: Chime Bank achieves 95% reduction in payment processing time with Kalo

Chime Bank fuels their word of mouth growth with freelancer talent, managed in Kalo

Chime Bank, a fast-growing U.S. financial services company with a global network of 100+ freelance writers, struggled to manage assignments, invoicing, approvals and payments across marketing, editorial, finance and legal using fragmented email threads and spreadsheets. To solve this, Chime Bank engaged Kalo’s freelance management solution to centralize and streamline their freelancer program.

Kalo implemented a searchable, centralized platform that consolidated freelancer profiles, onboarding and legal documents, assignment tracking, invoices and payments, reducing management time from hours per week to minutes and making it easy for new team members to get up to speed. Using Kalo, Chime Bank cut time spent processing payments by 95% and eliminated the operational friction of scattered emails and spreadsheets.

Chime Bank

Monchette Gonda

Growth Manager