Case Study: HospitalityGEM improves guest experience and cuts training costs with Kallidus Learn

Improving guest experience, reducing induction costs by 75%, and cutting training costs by 60% with Kallidus Learn

HospitalityGEM, a company that supports hospitality chains with guest experience management, needed a more efficient way to handle learning and development for its clients' distributed workforces. They sought to automate training, track compliance, and move away from inefficient manual processes and offsite training days. To address this, they turned to Kallidus and its Learn LMS.

By implementing Kallidus Learn, HospitalityGEM gained a customizable system to brand training for individual clients and track e-learning course completion. The solution from Kallidus enabled much faster staff inductions and significant cost savings. Specifically, HospitalityGEM observed induction times reduced by 75% and achieved an average of 60% cost savings on training for their clients, all while improving the quality of learning management.

HospitalityGEM

Steven Pike

Managing Director