Case Study: Agape Counseling and Therapeutic Services, Inc. achieves $20,000+ annual savings and 193% ROI with KaleidaCare

KaleidaCare saved Agape Counseling and Therapeutic Services over $20,000 in just one year by reducing costs and maximizing staff time

Agape Counseling and Therapeutic Services, a Hampton, VA–based community behavioral health provider founded in 2000, struggled with costly, paper-based workflows that wasted staff time — from buying paper, binders and ink to searching for missing files, running monthly reports and training new hires. These inefficiencies increased supply expenses and diverted hours from clinical work.

After implementing KaleidaCare’s electronic records and reporting system in 2011, Agape cut paper and ink use by 70% (about $1,000/month), eliminated 14 hours/week of quality‑assurance searching, saved over 80 hours/year on reporting and about 400 training hours annually. The change delivered more than $20,000 in annual savings, a 193% ROI and a seven‑month payback period.

Agape Counseling and Therapeutic Services, Inc.