Case Study: J.C. Cannistraro achieves accelerated continuous improvement and empowered leadership with KaiNexus

J.C. Cannistraro - Customer Case Study

J.C. Cannistraro, a third-generation, family-owned construction and mechanical services company, struggled to scale its long-standing culture of continuous improvement as it grew. Their initial tracking method — Google Forms feeding spreadsheets and Excel analysis — lacked visibility and structure, and after two years the program had stalled (it had peaked at roughly 30 improvements per month from an office of 100). Seeking better insight and engagement, they turned to KaiNexus for a more robust improvement platform.

KaiNexus provided a structured software platform that centralized improvement ideas, gave leaders instant visibility into bottlenecks and team performance, and made it easy to recognize and support frontline contributors. The result was a clear, measurable acceleration in the rate of improvements month-over-month, greater executive and manager engagement, and faster insight into the health of their improvement culture — outcomes J.C. Cannistraro attributes directly to KaiNexus.

J.C. Cannistraro

Matthew Cannistraro

Operations Analyst