Case Study: Guild Mortgage achieves $200K annual savings and more engaging 100% virtual new‑hire training with Kahoot!

Guild Mortgage made new hire training more impactful and cost efficient in a 100% virtual team

Guild Mortgage, a leading mortgage lender with nearly 4,000 employees across 222 retail branches, needed a flexible, easy‑to‑use way to deliver new‑hire sales training to a geographically dispersed and experientially diverse workforce in a 100% virtual setting. To engage learners, assess retention quickly, and fit limited training time, Guild turned to Kahoot! combined with their video conferencing tools.

By using Kahoot! over video conferencing, Guild implemented game‑based quizzes that increased engagement, supported retrieval practice and peer discussion, and made it easier for trainers to consolidate classes and report progress to leadership. The Kahoot!‑driven approach improved learning outcomes and accountability, kept training largely virtual, and delivered measurable savings of $200,000 a year in travel costs.

Guild Mortgage

Emily Zachariasen

National Sales Training Manager