Case Study: U.S. Xpress Enterprises achieves real-time operations efficiency with Kaazing

Kaazing Transforms U.S. Xpress Enterprises with Real-Time Data

U.S. Xpress Enterprises, one of the nation’s largest privately owned truckload carriers, needed to modernize its proprietary transportation management system, XPM, along with fleet management, planning, and customer service processes. The company’s existing workflows relied heavily on email and phone, causing delays of up to 40 minutes in load assignments and slowing communication across planners, carriers, and support teams. Kaazing helped extend these critical applications into a unified web interface with real-time data and messaging.

Kaazing implemented the Kaazing WebSocket Gateway - AMQP Edition with RabbitMQ integration to connect desktop and web applications, enabling instant two-way communication and live activity alerts. The result was a 60% reduction in operations process time and a 50% cut in training time, while improving planning, scheduling, fleet management, maintenance, and overall customer service. Kaazing also enabled faster, more coordinated decision-making across U.S. Xpress Enterprises’ operations.

U.S. Xpress Enterprises

Bruce Odum

Distributed Application Manager, U.S. Xpress Enterprises