Case Study: GlobalVision builds help centers and knowledge hubs with K15t Scroll Sites

GlobalVision serves 3,000+ customers with K15t

GlobalVision, a remote-first provider of digital proofreading software, needed to create a new customer-facing help center without duplicating the extensive product documentation they already maintained in their internal Atlassian Confluence wiki. Their challenge was to find a tool that could seamlessly integrate with Confluence to leverage this existing knowledge and avoid redundant work. They turned to the vendor K15t and its product, Scroll Sites for Confluence, to solve this.

The solution from K15t, Scroll Sites, enabled GlobalVision to effortlessly publish their Confluence content into a beautifully styled and easy-to-navigate public help center. The seamless integration saved the team significant time and effort. As a result, the new help center saw markedly increased customer traffic. The success inspired other teams, leading GlobalVision to use K15t's solution again to create a secure admin site and a public-facing employee handbook, with plans for more sites to support partners and internal communication.

GlobalVision