Case Study: Emplifi unifies documentation and streamlines enablement with K15t's Scroll Documentation Platform

Emplifi unites 4 companies with K15t

Emplifi, a company that helps other brands manage their social media presence, faced a major challenge after acquiring and merging four different product companies. This integration brought together disparate teams, information processes, and five different content tools. They needed to unify their customer enablement experience on a single, cost-effective platform. Vendor K15t provided a solution using their Scroll Documentation Platform apps for Confluence.

The solution involved using K15t's Scroll Viewport to create a polished public documentation site and Scroll Content Manager to structure complex authoring processes. This allowed Emplifi to maintain a single source of truth in Confluence for both internal and external content. The results included a unified knowledge base across the organization, a highly cost-effective solution with low maintenance, and a consistent, seamless experience for their users.

Emplifi