K15t
12 Case Studies
A K15t Case Study
Easy Agile, an Australian Atlassian Marketplace Partner, faced challenges in managing and publishing documentation for their suite of Jira apps. Their difficulties included a lack of publishing control, no way to track changes, hard-to-navigate content, and an off-brand look and feel. This led them to seek a new solution from vendor K15t.
The vendor K15t implemented Scroll Viewport for Confluence Cloud, which transformed Easy Agile's existing Confluence content into a user-friendly help center. The new solution provided reliable publishing, a powerful search functionality for users, and a customizable look that matched their brand, ultimately upgrading their customer support by enabling customers to quickly resolve queries on their own.