Case Study: APTIS simplifies app documentation with Scroll Viewport for Confluence by K15t

APTIS simplifies documentation for Epic Sum Up with K15t and 2K+ installs

APTIS, a German Atlassian Marketplace Partner, faced challenges in managing the complex documentation for their flagship app, Epic Sum Up. They had to maintain separate Confluence spaces for Cloud, Server, and Data Center versions, which led to a poor customer experience and unnecessary support tickets. Seeking a solution, APTIS turned to the vendor K15t and its product, Scroll Viewport for Confluence.

By implementing K15t's Scroll Viewport, APTIS was able to create a unified, beautiful help center that simplified handling multiple app versions and variants. This allowed customers to easily navigate to the correct documentation for their specific hosting type. The solution streamlined content creation and maintenance for the APTIS team, reducing confusion and support requests while enhancing their overall customer education strategy.

APTIS