k-ecommerce
22 Case Studies
A k-ecommerce Case Study
Selected Brands, a Deerfield Beach, Florida-based wine and spirits distributor, struggled because its field sales team could not access real-time inventory or pricing while meeting customers, forcing manual checks in Microsoft Dynamics GP and slowing order fulfillment. To address this, Selected Brands partnered with k-ecommerce to deploy the eSource Sales Portal and eCatalog, giving reps mobile access to live inventory, pricing and customer data.
k-ecommerce’s integrated solution enabled reps to place, manage and track orders from the field, search products and customers, and view orders and inventory in real time. The implementation smoothed processes across sales, warehouse and accounts receivable, reduced customer service inquiries, improved order fulfillment and supported consistent sales growth — Selected Brands credits k-ecommerce with increased operational efficiency, revenue growth and stronger brand recognition.
Terri Froelich
Chief Executive Officer