Case Study: Diba Imports achieves a unified multi-store eCommerce presence with k-eCommerce

K-ecommerce Multi-store Solution Provides Diba’s Complex Mix of Brands and Business Models a Unified Ecommerce Presence

Diba Imports, a multi-brand footwear distributor, faced a fragmented, error-prone ordering process—handwritten faxes and manual entry—and needed a flexible, multi-channel eCommerce solution that integrated with Microsoft Dynamics® GP and provided real-time updates. They selected k-ecommerce to address this complexity, deploying k-ecommerce’s eSource eCommerce Engine and eSource B2B, B2C & Sales Portal (with eCatalog, hosted connector and payment extensions) to support retail, B2B and sales-portal channels.

k-ecommerce implemented a unified multi-store solution fully integrated with Microsoft Dynamics® GP, enabling distributors, retail customers and sales reps to view catalogs, place and track orders, and access invoices in real time. As a result orders now flow directly into Dynamics GP (eliminating manual data entry), improving productivity, inventory control and decision-making; Diba reports faster updates for reps and expects ongoing savings and revenue gains from the streamlined online ordering process.

Diba Imports

Scott Heisler

IT Manager