Case Study: Impex Stones achieves automated ERP integration and 95% paper reduction with k-ecommerce

Impex Stones - Customer Case Study

Impex Stones, a supplier of natural and decorative stones serving 450 retailers across the Maritime Provinces, Quebec and Ontario, faced major operational pain when their Shopify store could not integrate with their Acomba ERP. Daily Excel updates, manual entry of emailed and faxed orders (each order requiring 8–12 printed pages) consumed staff time and introduced costly errors. After a demo, they engaged k-ecommerce to provide the missing ERP-integrated ecommerce solution.

k-ecommerce implemented a custom web store integrated with Acomba that automated order and invoice entry, provided real-time inventory management, and supported rich product pages with high-quality images and instructional videos; the design mock-up was delivered within two weeks and the k-ecommerce team supported configuration and launch. Within two months of go-live, 45% of orders were coming through the site, paper usage dropped by 95%, and staff were freed from routine data entry—enabling Impex Stones to improve accuracy, save time, and focus on growth.

Impex Stones

Jean-François Dufour

Director of Operations