Case Study: Navigloo achieves automated, ERP-integrated order management with k-ecommerce

How Navigloo Streamlines Order Management With a Complete Integration to Acumatica

Navigloo, a Quebec-based family business and maker of patented winter watercraft protection solutions, faced time-consuming manual order entry and frequent risk of errors because its online store wasn’t integrated with its Acumatica ERP. Seeking a cost-effective, predictable ecommerce solution with human-centric support, Navigloo evaluated options and chose k-ecommerce’s direct Acumatica integration (Sync Technology) to avoid API-driven complexity and unpredictable costs.

k-ecommerce implemented a direct Acumatica integration with 150+ mapped fields, a single point of contact, and predictable pricing, enabling automatic order processing and eliminating hand-transcribed orders. As a result, all orders have been automated without processing errors or delays, the online store went live within 30 days, they handled 500+ orders, and Navigloo achieved ROI in under 60 days — with faster processing, reduced manual work, and plans to extend k-ecommerce to subsidiary brands.

Navigloo

Richard Boisclair

President and CEO