Case Study: Dietzgen Corporation achieves faster sales and expanded markets with k-ecommerce

Dietzgen Corporation - Customer Case Study

Dietzgen Corporation, a national wholesale distributor in wide‑format printing, faced a legacy B2B ordering model driven by phone, fax and email and thousands of SKUs scattered across Microsoft Dynamics GP, PDFs, spreadsheets and inboxes. With only about 20% of product information in Dynamics GP (leaving roughly 80% to be entered manually), Dietzgen needed a solution that would centralize customer‑specific catalogs and pricing while integrating with Dynamics GP — so they engaged k-ecommerce for an ERP‑integrated web store.

k-ecommerce delivered an ERP‑integrated web store with import/export tools that automatically sync customer, item and pricing data from Dynamics GP, allow bulk upload of missing product specs, support configurable customer‑specific catalogs, and provide downloadable pricelists. The k-ecommerce solution streamlined business data, automated routine tasks, shortened Dietzgen Corporation’s sales cycle, enabled expansion into new customers and products, and saved Dietzgen thousands of hours previously spent exporting and emailing price sheets.

Dietzgen Corporation

Lee Dehmer

IT Manager