Case Study: Knowledge Network doubles video consumption with JW Player

How A Public Broadcaster Doubled Their Video Consumption with Local Programming & Reliable Technology Partners

Knowledge Network, a government-funded public broadcaster in British Columbia, faced the challenge of moving from linear cable TV to digital streaming while maintaining free public access, strict accessibility standards, and reliable service for its viewers. To expand online reach without compromising on accessibility or cost, Knowledge Network adopted JW Player for encoding and web playback.

JW Player provided an out-of-the-box HTML5 video player with encoding, CDN integration and accessibility features (keyboard navigation, screen-reader support, customizable captions), allowing Knowledge Network to focus on content. With JW Player’s platform in place, Knowledge Network saw measurable growth: 55% viewership increase from 2019/20 to 2020/21, 204,377 subscribers, and 306,800 monthly views, with standout programs like Search and Rescue North Shore achieving tens of thousands of plays in the first month.

Knowledge Network

Ravi Singh

Director of Streaming Platforms