Case Study: Fluent City achieves seamless multi-state onboarding and HR management with Justworks

Fluent City - Customer Case Study

Fluent City Languages, a multi‑city provider of adult language classes with more than 150 employees across New York, Massachusetts, D.C., and Pennsylvania, needed to restructure payroll and HR after a 2014 acquisition. The company faced the typical pains of a distributed, mostly part‑time workforce: multi‑state tax and compliance complexity, time‑consuming onboarding, scattered employee paperwork, and costly, hard‑to-manage benefits.

Fluent City switched to Justworks in October 2014, onboarding 100+ employees quickly and centralizing payroll, benefits, and HR administration. Justworks delivered multi‑state tax compliance, employee self‑service and live support, consolidated documents and year‑end reporting, and more affordable healthcare — resulting in major time savings for HR, smoother onboarding, fewer employee questions, and better benefits for the team.

Fluent City

Vanusa Pedrozo Costa

Director of Operations