Case Study: Hostinger Triples Chargeback Win Rate with Justt

Hostinger triples chargeback win rate with Justt

Hostinger, a global web hosting provider, faced significant challenges managing a high volume of chargebacks manually. The process was inefficient and time-consuming, leading to low win rates and forcing the team to consider abandoning disputes altogether. To address this, Hostinger chose to implement the AI-driven chargeback automation solution from vendor Justt.

By using Justt, Hostinger automated its evidence collection and dispute submission process. The solution tripled the company's chargeback win rate and saved its team 4-8 hours of work per week. This allowed staff to focus on more strategic projects while regaining revenue from legitimate transactions that were previously written off.

Hostinger