Case Study: Kitsap Mental Health Services improves background check reporting and turnaround time with Justifacts Credential Verification

Kitsap Mental Health Services - Customer Case Study

Kitsap Mental Health Services, a private nonprofit community mental health center in Washington, needed a more reliable way to manage employment screening. Before working with Justifacts Credential Verification, the team struggled to track report progress and faced unpredictable turnaround times for criminal history results, creating challenges for timely, secure hiring decisions.

Justifacts Credential Verification addressed these issues with the Justiweb System and Justifacts Applicant Portal, giving KMHS better reporting visibility, faster access to applicant forms and waivers, and clearer turnaround time metrics. As a result, Kitsap Mental Health Services gained a smoother screening process, quicker review of adverse reports, and greater confidence in hiring decisions, while also benefiting from more responsive customer support.

Kitsap Mental Health Services

Cathy Gahler

Human Resources Analyst