Case Study: City of Atlantic Beach, FL reduces lien request processing time by 87% with JustFOIA

City of Atlantic Beach cuts lien request processing time by 87% with JustFOIA

The City of Atlantic Beach, FL, faced significant challenges in processing over 600 property lien requests annually. Before using JustFOIA, the city managed these requests through Outlook and shared electronic folders, leading to inefficiency, lost emails, and a lack of transparency and accountability in their workflow.

By implementing JustFOIA, the city streamlined its records request process across 18 departments. The solution provided by JustFOIA resulted in an 87% reduction in processing time, turning a 3-4 day task into one completed in less than a day, which the city clerk described as "life-changing."

City of Atlantic Beach, FL