Case Study: Nexford University achieves a 50% increase in outbound call volumes with JustCall

Nexford increases outbound call volumes by 50% with JustCall

Nexford University, an online university based in Washington, D.C., faced significant inefficiencies in its outbound sales function. Their previous phone system lacked integration with HubSpot CRM and an autodialer, forcing agents to manually dial numbers and log call details, which limited their overall reach and productivity.

By implementing JustCall's outbound call center software and SalesDialer, Nexford automated its dialing and CRM integration processes. The solution from JustCall resulted in a 50% increase in outbound call volume, allowing agents to make 100-120 calls daily. They also saved 10-30 seconds per call, dramatically improving the speed at which new leads were contacted and driving higher enrollments.

Nexford University

Barney Woodbridge

Head of Growth