Case Study: LoanOptions.ai boosts lead conversion with JustCall

LoanOptions.ai is turning more leads into customers with JustCall

LoanOptions.ai, an AI-powered loan comparison platform in Australia, faced a challenge as rapid growth strained their customer onboarding. They needed a more sophisticated phone solution to handle thousands of monthly inquiries, prevent missed calls, and integrate with their CRM to avoid losing conversion opportunities. They turned to the vendor JustCall to implement its business phone system and automate their workflows.

The solution involved integrating JustCall’s Dynamic Dialer and API with their CRM, DriveIQ, to automatically route calls and log all communications. JustCall’s text automation was used for reminders and follow-ups. This streamlined operations and improved the customer experience. The results included increased efficiency, better staff training through call monitoring and recordings, and improved call answer rates. JustCall provided the analytics to confirm that these changes helped LoanOptions.ai turn more leads into customers.

LoanOptions.ai

Julian Fayad

Founder and CEO