Case Study: GetMovers achieves 30-40% higher sales conversions with JustCall

GetMovers converts 30% more leads to sales with JustCall

GetMovers, one of Canada’s highest-rated moving services, faced a challenge scaling its remote sales and customer support team with its previous phone system. Their Marketing Director, Victor Kerr, needed a sophisticated cloud-based contact center solution from a vendor like JustCall that offered features such as intelligent call routing, SMS, and a deep integration with their HubSpot CRM to manage agent performance and improve customer experience.

The solution implemented by JustCall provided a cloud-based phone system with HubSpot integration, live call monitoring, and analytics through JustCall IQ. This allowed for simultaneous call routing to global agents and real-time coaching. The results were a significantly improved, personalized customer experience and a measurable 30-40% increase in sales conversions for GetMovers.

GetMovers

Victor Kerr

Marketing Director