Case Study: APOLLO Insurance achieves higher conversions with JustCall

APOLLO Insurance boosts conversions significantly with JustCall

APOLLO Insurance, Canada's leading online insurance provider, faced a challenge in scaling its customer service operations. Their previous contact center system lacked sophisticated analytics and reliable support, which was hindering their ability to provide stellar service as call volume grew. They turned to JustCall for a more advanced and scalable phone solution.

JustCall provided analytics through JustCall IQ and a seamless HubSpot integration. The solution automated call recording for compliance and provided valuable insights into agent performance and customer communications. By leveraging these tools, APOLLO Insurance was able to optimize its lead routing, leading to a significant increase in its conversion rates.

APOLLO Insurance

Klaus Salchner

Chief Technology Officer