Case Study: Appear Here achieves faster, self-serve contracts and an improved candidate experience with Juro

Empowering commercial teams, enhancing the candidate experience

Appear Here, an online marketplace for short-term retail space used by brands like Apple and Nike, was losing valuable time on supplier, HR and bespoke commercial contracts that were managed in Word. Manual, lawyer-driven processes slowed candidate offer signings (the CEO was a countersignatory), forced legal to chase and store scanned documents, and created a poor candidate experience. To modernize workflows the company turned to Juro’s contract collaboration platform.

Juro was implemented in July 2019 with a rapid rollout (two short kickoff meetings), enabling self-serve contract creation across commercial, HR and legal teams and providing full visibility over edits, negotiations and signatures. The change cut signing time from a three-day SLA to immediate approvals, improved candidate experience with slick online offers, and freed legal capacity—eliminating the need to hire a second lawyer—demonstrating clear time savings and operational impact from Juro.

Appear Here

Sophie Salisbury

Head of Legal