Case Study: Nationwide achieves 95% Windows 10 deployment automation with Juriba

Nationwide provides hybrid workforce with digital tools to support its ‘customer first’ behaviors

Nationwide, a major UK building society, faced the challenge of moving from a traditional Windows 10 migration to adopting Microsoft's Evergreen release cadence. The organization needed to manage OS upgrades in a more agile, low-cost, and flexible way to meet its critical business objectives while ensuring future service resilience for its members. To achieve this, Nationwide turned to Juriba and its Digital Platform Conductor to automate the complex deployment process.

By implementing Juriba, Nationwide gained a consolidated view of its data sources and automated 95% of its Windows 10 deployments. This allowed them to comfortably upgrade 95% of their end-users within a six-month window, achieving 100% compliance and freeing up time to manually address the most difficult remaining devices. The Juriba solution provided Nationwide with the automation and insight to adapt to changing business conditions, reduce costs by operating with a smaller team, and lay the groundwork for future upgrades like Windows 11.

Nationwide

Andrew Cooper

Release & Protect Manager, End User Services