Case Study: ProTech Projection boosts AV sales and support with Juphy AI

The AI Advantage Protech Projection’s Journey to Expert-Level AV Sales

ProTech Projection, a specialized online store for professional audiovisual equipment, faced a significant challenge in providing immediate, expert-level technical support for their complex products. Their human team was overwhelmed consuming over 10 hours of manual support time each week. This for their global clientele operating across different time zones.

By implementing Juphy's AI Agent for E-Commerce, the company automated its sales and support processes. The AI provided instant, 24/7 answers to technical questions, compatibility checks, and order tracking directly on their Shopify store. As a result, Juphy generated over $53,000 in direct revenue, saved the team 20+ hours of manual work, and contributed to a 25% increase in average order value within the first three months.

ProTech Projection