Case Study: Misela boosts personalized support and sales with Juphy AI

How Misela Scales Made-to-Order Fashion with Juphy AI

Misela, a premium handbag brand specializing in made-to-order products, faced a challenge in handling frequent and complex customer inquiries about customization, shipping, and product details from its two Shopify stores. This manual process was consuming over 12-15 hours of support time weekly and causing delays, especially during nights and weekends. To address this, they turned to vendor Juphy for its AI agent.

Juphy implemented its AI agent, which was integrated with Shopify

Misela