Case Study: Singerman improves investor communications and speeds reporting with Juniper Square

Singerman - Customer Case Study

Singerman, a Chicago-based opportunistic commercial real estate investment firm, needed a more comprehensive investor communications solution. Their lean four-person team was relying on a fund administrator and a basic file-share process, which created delays, extra handoffs, and a poor investor experience. They wanted a secure, easy-to-use portal built for CRE that could integrate with their existing administrator and improve communication with LPs. Juniper Square was selected as the investor portal and communications platform.

With Juniper Square, Singerman launched a real estate-focused investor portal in under four weeks and streamlined reporting and document delivery. The team could distribute K-1s for over 100 positions in under ten minutes, and capital statement distribution dropped from days to about five minutes. Juniper Square helped Singerman reduce net costs by restructuring work with their fund administrator, while giving investors a much better portal experience and giving the team faster access to investor data and more control over communications.

Singerman

Charlie Kellogg

Chief Financial Officer and Chief Operating Officer