Case Study: Security Properties improves investor experience and productivity with Juniper Square

Seattle-based multi-family investor upgrades from legacy system, raises more equity in last year than previous six years combined

Security Properties, a well established multifamily investor, developer and operator with nearly 15,000 multifamily housing units, was dissatisfied with its previous investor management and investor relations software. The company said the old system was difficult to use, prone to downtime, and required a lot of manual work and spreadsheet use to answer investor inquiries.

Security Properties chose Juniper Square after comparing it with incumbent providers and found it easier to use, more responsive, and better suited to investor service. Juniper Square became the firm’s system of record, reduced inbound inquiries, improved the investor experience, and helped Security Properties raise more equity in 2016 than it had in the previous six years combined without adding personnel.

Security Properties

Edward Mcgovern

Managing Director Of Capital Markets