Case Study: Manduka achieves a 43% increase in review submissions with Junip

Manduka Increases Review Submissions 43% by Going Mobile first

Manduka, a leading yoga brand, faced operational headaches and a poor mobile experience with their previous review management platform. Their outdated system made it difficult to collect reviews, especially from their mobile-centric customer base, and didn't integrate well with their marketing tools. They contacted Junip to help gather more reviews and improve the overall process.

Junip implemented its mobile-first review forms and a unified management dashboard, which integrated with Manduka's Klaviyo email service. This solution led to a 43% increase in review submissions and a 2x increase in reviews with photos and videos. Furthermore, the improved on-site displays contributed to a 14% increase in conversion rate. Junip's platform also provided Manduka with a seamless way to manage reviews across their multiple regional storefronts.

Manduka

Paul Zaengle

Chief Executive Officer