Case Study: Living.Fit increases review submissions by 114% with Junip

Living.Fit Increases Review Submission Rate by 114%

Living.Fit, a DTC fitness marketplace, was using Judge.me for customer reviews but faced significant challenges. Their customers found the review forms, especially on mobile, to be cumbersome and outdated, leading to a low submission rate of just 2%. The difficult-to-navigate dashboard further hindered their team's ability to manage feedback effectively.

By switching to Junip, Living.Fit implemented its mobile-first review forms, which created a smooth and effortless experience for customers. This solution from Junip led to a 114% increase in the review submission rate, a 129% rise in organic search traffic for key products, and an average product rating of 4.86. The platform also provided the internal team with a streamlined admin dashboard for efficient review management.

Living.Fit

Tommy Poore

Living.Fit