Case Study: Sunsoil Achieves 1 in 5 Customers Leaving a Review with Junip

How Sunsoil Gets 1 in every 5 Customers to Leave a Review

Sunsoil, a CBD products company, faced challenges with their previous review platform, Reviews.io, which was difficult to use and resulted in a low customer review submission rate. Seeking to bolster trust and social proof for their ecommerce strategy, they turned to the vendor Junip for a better solution.

By implementing Junip's mobile-first review forms and leveraging its integration with Klaviyo for targeted requests, Sunsoil made the submission process seamless for customers. This solution led to a 113% increase in review submissions, with 1 in 5 customers now leaving a review. Junip helped Sunsoil collect over 9,800 reviews, contributing to their growth into the 5th largest CBD company in the U.S.

Sunsoil

Bharat Ayyar

Chief Executive Officer