Case Study: McDonald's achieves millions in savings and a modernized fast‑food experience with Jungleworks' Yelo Kiosks

Saving Millions and Transforming the FastFood Experience

McDonald's partnered with Jungleworks to tackle long lines, frequent order errors, rising labor costs and an evolving brand image. To modernize the in-store experience and reduce peak‑time congestion, Jungleworks introduced self‑ordering "Yelo" kiosks that let customers browse the menu, customize meals and pay electronically.

Jungleworks’ kiosks streamlined ordering and checkout, delivering measurable gains: labor costs fell 30–40%, order accuracy rose to about 95%, service sped up by ~20 seconds per order, average order value increased 10–15%, and customer satisfaction improved 5–10%. The deployment also captured valuable customer data, modernized McDonald’s brand experience and freed staff for higher‑value tasks.

McDonald's