Case Study: Subway UK achieves 65% efficiency improvement and lower delivery costs with Jungleworks' Tookan

How Tookan helped Subway UK Franchise to reduce delivery cost and overcome daily operational challenges

Subway, an American fast-food franchise operating a UK mall outlet, faced rising delivery costs, weekend-skewed walk-ins that strained fulfillment, and wanted to pilot home delivery. After reviewing a demo and pricing, the franchise engaged Jungleworks to deploy its delivery management product, Tookan, to address these challenges.

Jungleworks implemented Tookan with a custom delivery-agent onboarding app, POS integration to auto-assign online orders, route optimization that groups orders and accounts for agent location/backlog, real-time customer notifications, and agent incentivization. The solution reduced operational friction and delivery cost, improved visibility and fulfillment speed, and boosted Subway UK’s efficiency by 65%.

Subway