Case Study: McDonald's achieves 29% faster delivery and $1.7M cost savings with Jungleworks' Tookan

Fast Food, Faster Delivery McDonald's Boost with Tookan

McDonald's, the global fast-food leader, faced fragmented delivery operations—no centralized order tracking, inefficient driver management, poor route optimization, and challenges integrating third‑party services and POS systems. To address this, McDonald's partnered with Jungleworks in 2018 and adopted its Tookan delivery‑management platform to centralize workflows and improve the customer delivery experience.

Jungleworks implemented Tookan with centralized order management, real‑time driver tracking, routing optimization and seamless integration with McDonald’s POS (Robosoft), plus hands‑on onboarding for staff. The solution delivered measurable impact: a 29% reduction in delivery time, $1.7M in cost savings and 95% customer satisfaction, while improving overall delivery efficiency and scalability for future growth.

McDonald's