Case Study: Headway Hertfordshire achieves streamlined processes and improved management information with Junari (JunariCRM+)

Headway Hertfordshire - Customer Case Study

Headway Hertfordshire is a charity caring for people with brain injuries and their carers that needed a single, configurable system to capture highly custom client and staff information and to reduce a prohibitive administration overhead. After investigating several CRMs, they engaged Junari to address complex processes and the need to produce robust information for funders using the JunariCRM+ product.

Junari implemented a tailored JunariCRM+ solution, providing focused training and ongoing refinement to fit Headway Hertfordshire’s exact workflows. The result was reduced process complexity, staff time freed to concentrate on core services, and improved, timely management information — including outcomes data for funders — delivered through JunariCRM+.

Headway Hertfordshire

Karyn Jones

Chief Executive