Case Study: The Last Mile achieves cloud directory simplicity and secure access with JumpCloud

The Last Mile - Customer Case Study

The Last Mile, a nonprofit organization, needed a modern directory service as it moved to the cloud and started retiring on-premises Active Directory. With a mix of Linux, Windows, macOS, servers, SaaS tools, LDAP-based resources, and RADIUS, the team needed an OS-agnostic way to manage authentication and access across the environment. JumpCloud’s cloud directory service was a strong fit, providing a single place to handle identity and access in a cloud-forward setup.

Using JumpCloud, The Last Mile was able to centralize user and system management while supporting SSO, LDAP, and RADIUS from one platform. The solution gave the team the flexibility to turn new systems and services on or off as needed, improved simplicity across many cloud apps, and helped the organization stay nimble during its migration. JumpCloud also enabled more secure, automated IT operations, reducing complexity and supporting faster response to change.

The Last Mile

Zach Boewer

VP of Engineering