Case Study: Grab achieves scalable, secure IT automation with JumpCloud

Grab - Customer Case Study

Grab, the Southeast Asia ride-hailing company, grew from 1,500 to more than 6,000 employees in under three years while opening new offices rapidly across the region. This created a challenge for its IT team: they needed to provision users and offices quickly, while keeping identity, endpoint, and access management secure. Grab evaluated traditional Active Directory and Azure AD, but needed a cloud-first approach that could scale with its fast-moving business.

Grab implemented JumpCloud Directory-as-a-Service as an all-in-one platform for identity management, endpoint management, LDAP, SAML, and RADIUS. With JumpCloud, Grab automated laptop provisioning, controlled admin rights, supported Mac, Windows, and Linux environments, and patched 4,000 machines in 90 minutes. JumpCloud helped Grab add over 8,000 users in three years, improve security, and scale IT operations with far less manual overhead.

Grab

Paul Toh

Head of IT