Case Study: Clarovídeo boosts retention and predicts subscriber behavior with JUMP

Clarovídeo - Customer Case Study

Clarovídeo, the leading Latin American streaming and Pay TV provider owned by América Móvil and available in 16 countries, needed a better way to understand its subscriber base, reduce churn, improve retention and engagement, and make marketing more effective. The company turned to JUMP to get a single view of its business and answer critical questions about subscriber behavior.

With JUMP Insights, JUMP Predictions, and JUMP Lakehouse, Clarovídeo now gets daily business insights, predictive analytics to anticipate why customers leave and forecast acquisition and consumption, and a unified data repository to ingest, clean, store, and access data. JUMP has helped Clarovídeo identify subscriber clusters, track campaign performance, and take immediate actions to optimize performance, though the case study does not provide specific numerical results.

Clarovídeo