Case Study: WorldRemit achieves faster, simpler customer ID verification with Jumio's Netverify

Worldremit Improves the Customer Identity Verification Process using Jumio’s Netverify

WorldRemit, an award-winning online money transfer service operating in 100+ countries, needed to strengthen its anti-money-laundering (AML) and Know‑Your‑Customer (KYC) checks while speeding up a slow, manual ID verification process. Handling emailed photocopies was time-consuming and underbanked customers often failed database-led checks, creating friction for users and limiting scale.

WorldRemit integrated Jumio’s Netverify real-time ID verification, letting customers scan ID and proof-of-address with a smartphone or webcam while Jumio’s computer-vision tech authenticates documents (from 100+ countries). The result: faster, smoother account verification, quicker transfers, reduced manual processing, and improved scalability and customer experience.

WorldRemit

Catherine Wines

Chief Operating Officer