Case Study: Ubii Pagos streamlines digital onboarding and reduces fraud with Jumio Identity Verification

Ubii Pagos cuts onboarding abandonment by 35% with Jumio

Ubii Pagos, a Venezuelan fintech company, needed an automated identity verification solution to simplify digital onboarding for its payments app while meeting KYC compliance and fighting fraud. Their goal was to avoid the cumbersome process of opening a traditional bank account and minimize customer abandonment. After initially trying another vendor, they returned to Jumio for its identity verification service.

By implementing Jumio Identity Verification, Ubii Pagos was able to quickly and automatically verify users through ID checks and biometric selfies. The solution provided specific rejection reasons, allowing users to correct issues in real time. As a result of using Jumio, Ubii Pagos experienced a 35% reduction in customer abandonment during onboarding and was able to drastically reduce ID document fraud.

Ubii Pagos